1 By Accepting service

from pcnetworking.us OR PAT TAYLOR you are acknowledging that you have read and understand these terms and conditions and agree to all these terms below. YOU AGREE TO THESE REPAIR TERMS AND ALL APPLICABLE SERVICE AND DIAGNOSTIC FEES.

a) You have requested service from pcnetworking.us OR PAT TAYLOR, hereafter referred to as "PC Networks" will diagnose and service your computer for an applicable fee as described in Paragraph 3 below.

2 Services and Diagnostic Fee

PC Networks will attempt to determine, diagnose and repair your computer via telephone for an applicable fee. Sometimes a successful repair is not possible due to problems with your computer or its configuration. In these situations we may be unable to complete the necessary services or resolve the problem to complete the repair of your computer and/or digital technology. In these cases PC Networks is not liable for incomplete repairs and applicable services and diagnostic fees will remain due to PC Networks.

3 Payment

Once service is complete, payment in full for the actual costs incurred and the final sum owed, is due upon completion. Should it be determined in the course of the performance of diagnostics that the problems on your computer are hardware based, PC Networks will notify you of same and you may take or send the hardware to a repair station of your choice or to PC Networks, for service on the hardware; diagnostic fees still apply as explained in Paragraph 2. No adequate estimate of that expense can be determined without actually testing the hardware.

Non-Refundable Fees

a) Base Service Fee, Re-Trip Fee, Labor Charges.
b) Software related to, but not limited to the restoration of any Computer system to functionality, even if the software fails to remedy any diagnosed issue(s).
NOTE: (customer) you understand that each respective software vendor provides its own warranty/support mechanisms; PC NETWORKS IS NOT TO BE HELD RESPONSIBLE IN ANY WAY FOR THE PROVISION OF SUPPORT OF ANY SOFTWARE.
c) Diagnostic fees, bench fees

4 Transfer or Installation Services

Unless otherwise agreed, PC Networks is not liable for and you agree to hold PC Networks and owner Pat Taylor, harmless from any and all damages, costs, and expenses incurred as the result of any defect or damage to any software or data residing or recorded in your computer, whether incurred during the course of PC Networks's services or otherwise. If service involves transferring information or installing software, you represent that you have the legal right to copy the information, to use the software and agree to the terms of the software license, and you authorize PC Networks to transfer the information and accept such terms on your behalf in performing the service.

5 Warranty

In servicing your computer, PC Networks warrants that service will be performed in a professional and timely manner. All services with the exception of: BSOD (Blue Screen of Death) related failures which are not accompanied by the ORIGINAL SYSTEM DISK, BIOS related infections, virus removal, spyware, adware or malware are warranted for a period of 30 days "at the discretion of PC Networks" upon re checking computer in question.

a)THIS WARRANTY AND REMEDY ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, WITH RESPECT TO ANY AND ALL SERVICES PERFORMED FOR YOU BY PC Networks. PC NETWORKS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES WITH RESPECT TO SUCH ITEMS, INCLUDING,WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHETHER EXPRESS OR IMPLIED. IF PC NETWORKS CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY ONLY.

6 Limitation of Liability

IF ANY DAMAGE SHOULD OCCUR WHILE YOUR COMPUTER OR SYSTEMS ARE BEING SERVICED, PC Networks HAS NO LIABILITY FOR THE COST OF REPAIR OF THE AFFECTED COMPUTER. PC NETWORKS'S ENTIRE LIABILITY TO YOU FOR DAMAGES ARISING FROM ANY CAUSE WHATSOEVER WITH RESPECT TO THE SERVICE OF YOUR COMPUTER, WHETHER DUE TO PC NETWORKS'S ERROR OR NEGLIGENCE OR TO ANY OTHER REASON, IS LIMITED TO THE AMOUNTS THAT YOU PAY PC NETWORKS FOR SUCH SERVICE RENDERED TO ANY DEVICE(S). PC NETWORKS HAS NO LIABILITY WHATSOEVER FOR INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF USE, LOST PROFITS OR REVENUE, OR ANY OTHER DAMAGES WHATSOEVER NOT OTHERWISE EXPRESSLY PERMITTED UNDER THIS AGREEMENT. PC NETWORKS EXPRESSLY HAS NO LIABILITY FOR LOSS OF OR DAMAGE TO DATA OR SOFTWARE APPLICATIONS WHILE PERFORMING SERVICE. YOUR ONLY REMEDY UNDER THE REPAIR TERMS AND CONDITIONS IS TO SEEK RECOVERY OF DAMAGES AGAINST PC NETWORKS IN AN AMOUNT NOT TO EXCEED WHAT YOU PAID PC NETWORKS FOR THE SERVICE.

7 Data Protection

You agree and understand that it is your (the customer's) responsibility to maintain copies of ALL data on your computer, and to obtain such copies prior to authorizing PC Networks to commence its services for you.

8 Disputes

This agreement shall be construed under the laws of the State of California. In the event any dispute arises under this agreement or in any manner concerning the subject matter thereof, the parties agree that any such dispute shall be subject to binding arbitration only, and the parties expressly waive any and all rights they may have to otherwise proceed with such dispute resolution in a court of law.

a) Any and all binding arbitration proceedings shall be executed under "expedited" proceedings and shall only be commenced in Riverside County, California. Each party shall bear its own costs and expenses of such proceedings, including any and all resulting attorney fees; provided, however, that the prevailing party in such proceedings may have the right to recover attorney fees against the opposing party if such fees are otherwise recoverable in disputes of that type under the laws of the State of California. This paragraph is intended to be and shall be construed as a forum selection clause, and the parties agree to bound hereto.

By requesting services Online, phone, or any other means you (customer) agree that you have made a backup copy of all data on your computer and that this is your responsibility. PC Networks staff, partners or affiliates are not responsible for lost, missing, unrecoverable or damaged data.

(customer) I agree that I am of legal age and agree and accept service from PC Networks. By clicking the I Agree (if requesting service Online) OR requesting service by Phone or any other method of making a request for PC Networks's services that I will accept service from PC Networks and acknowledging that I have read and understand these terms and conditions and agree to the terms set forth. I AGREE TO THESE REPAIR TERMS AND ALL APPLICABLE SERVICE AND DIAGNOSTIC FEES ASSOCIATED.

PC Networks reserves the right to amend the contents of these terms without prior notice.

Publish Date: Saturday January 8, 2012
Updated: Saturday June 13, 2012

Rights not expressly granted herein are reserved.Home